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The Flow of New Ideas

Arrow.jpgI did not make up yesterday’s post about the College’s Neanderthal system for gathering payroll data. The information was provided to me by a concerned administrator, someone who has worked in the private sector and was appalled upon arriving here to find such inefficiencies at the College.

Why bring the information to Dartblog? Well, I think that the great bulk of the College’s employees are still reticent to voice ideas for change to their supervisors. This is not a reflection on the Kim Presidency; rather, it is an attitude that has held over from the previous administration, and a commentary on the previous President, who had a well deserved local reputation for taking suggestions for improvement as criticism — or even disloyalty — and exacting a price for them.

In a smoothly functioning business, more ideas flow up from the rank and file than flow down from management. Of course, this makes good sense: people doing their jobs each day have a far greater opportunity to observe and understand the needs of customers and colleagues than senior managers. And new employees coming from other organizations will see opportunities in their new place of work simply by comparing it to the efficiencies of their old employer.

I sincerely hope that the Kim administration will generate the trust necessary to re-start a flow of ideas up from the ranks. I believe that this is President Kim’s intention. But in the meantime, if you are reluctant in any way to suggest improvements in your area of the College’s operations, please don’t hesitate to forward your thoughts to Dartblog. We’ll investigate in confidence, verify as best we can, and then let your constructive suggestions see the light of day.


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